Shipping policy
OVERVIEW
We are pleased to offer free normal postage and handling for all areas in Singapore, and free courier delivery and handling for non-restricted areas of the Republic of Singapore (additional surcharges apply for remote area). Free normal postage will be applied automatically to all orders. Free courier delivery will be applied automatically to all qualifying orders.
Discounts and exchange credits do not count towards free courier delivery.
You are able to upgrade your shipping at any amount for nominal fee of S$4.50.
ORDERS BELOW S$35
FREE SingPost Normal Postage (Expected lead time 3-5 Business Days)(OR)
Doorstep Courier with Tracking - $4.50 (Expected lead time 2-4 Business Days)
(Up to 1 re-delivery attempt, $4.50 for subsequent deliveries)
ORDERS ABOVE S$35
FREE Doorstep Courier with Tracking (2-4 Business Days)
(Up to 1 re-delivery attempt, $4.50 for subsequent deliveries)
We will wrap your item(s) securely to prevent damage(s) to your item(s). However, you agree that we nor our logistic partners will be held responsible for damage(s) to your item(s) as a result of processing the delivery request.
You acknowledge that estimated lead times provided by us and/or our service partners serve does not constitute a guarantee of lead time and we will not be responsible for any delays. Please refer to the websites of our service partners below for the latest updates.
You acknowledge that you have read and agreed with the terms and conditions of usage of our service partners. For further information, please refer to the websites of our service partners.
https://www.singpost.com/
https://www.qxpress.asia/
SINGPOST NORMAL POSTAGE
By using our SingPost Normal Postage Service, you acknowledge that you are aware that this is a non-trackable service and that we will not be liable for any lost parcels. Thus we will not be able to refund nor send another order as a result of any lost parcel(s).
COURIER WITH TRACKING
Surcharges will be applicable for the following:
Remote Area [Sentosa, Changi Airport, Airport Logistic Park, One Turf Avenue] - S$17
Amendments after parcel has been picked up - S$12 per request
3rd Delivery - S$4.50
Restricted Area
This service does not include restricted areas. The postal codes for such restricted areas are as follows:
| Postal Code | Location/Building/Area | Postal Code | Location/Building/Area | Postal Code | Location/Building/Area |
|
WHOLE AREA |
KHUSU ISLAND |
508487 |
Hendon Camp |
669644 |
Gombak Base |
|
WHOLE AREA |
ST. JOHN'S ISLAND |
509863 |
Changi Airbase |
669645 |
Ministry of Defence |
|
WHOLE AREA |
PULAU UBIN |
509927 |
Trent Engine Overhaul Complex |
669646 |
Bukit Panjang Camp |
|
WHOLE AREA |
PULAU TEKONG |
509928 |
SIA Engine Test Centre |
688255 |
Mowbray Camp |
|
WHOLE AREA |
RIFLE RANGE COMPOUND |
509932 |
Trent Engine Overhaul Complex |
688256 |
Kranji Camp |
|
WHOLE AREA |
SELETAR AEROSPACE |
534257 |
Paya Lebar Airbase |
688793 |
Stagmont Camp |
|
WHOLE AREA |
WEST CAMP ROAD |
567754 |
Amoy Quee Camp |
689953 |
Keat Hong Camp II |
|
WHOLE AREA |
AIRPORT CARGO ROAD |
596302 |
Maju Camp |
689954 |
Keat Hong Camp |
|
WHOLE AREA |
ALPS AVENUE |
596472 |
Police KINS Training Camp |
698956 |
Tengah Air Base |
|
WHOLE AREA |
AIRLINE ROAD |
506969 |
Changi Prison Complex Cluster B |
708972 |
Murai Camp |
|
WHOLE AREA |
TURF CLUB AVENUE |
507087 |
Selarang Camp |
708976 |
Lim Chu Kang Camp II |
|
098269 |
Resort World at Sentosa |
528765 |
21 Tampines North Drive 2 |
718919 |
Sungei Gedong Camp |
|
098322 |
85,BRANI TERMINAL AVENUE |
507709 |
Changi Prison Complex Cluster A |
729753 |
Mandai Camp |
|
098323 |
81,BRANI TERMINAL AVENUE |
609271 |
ASL Shipyard |
729754 |
Mandai Camp II |
|
098324 |
2,BRANI TERMINAL AVENUE |
609273 |
PPL Shipyard |
729756 |
Mandai Hill Camp |
|
098325 |
89,BRANI TERMINAL AVENUE |
609278 |
Shell |
738103 |
Woodland Check Point |
|
099958 |
Resort World at Sentosa (OFFICE) |
609412 |
Vobak Building |
738203 |
Woodland Check Point |
|
109680 |
Central Manpower Base (CMPB) |
609831 |
Caltex Jalan Buroh 1 Service Centre |
738406 |
60 Woodlands Industrial Park D |
|
117536 |
Power Grid |
619110 |
Jurong Port |
738700 |
Woodland Check Point |
|
117605 |
Stockport Road |
619523 |
ST Kinetics |
757618 |
Sembawang Camp |
|
117630 |
Tanjong Berlayer Camp |
628054 |
29, Tanjong Kling |
757621 |
Chong Pang Camp |
|
129817 |
Clementi Camp |
628398 |
Tuas Naval Base |
757752 |
Sembawang Airbase |
|
139302 |
Ayer Raja Camp |
628439 |
Tanjung Gul Camp |
757753 |
Khatib Camp |
|
149051 |
Special Operation Command |
629122 |
Jurong Shipyard |
757758 |
Dieppe Barracks |
|
149373 |
Queenstown Remand Centre |
629351 |
50, Gul Road |
758103 |
Senoko Power Station |
|
178880 |
Parliament House |
629353 |
Keppel Shipyard (Gul) |
759907 |
Senoko Incineration Plant |
|
248843 |
Tanglin Camp |
629888 |
Keppel Shipyard |
759945 |
Admiralty West Prison |
|
367833 |
Mount Vernon Camp |
637559 |
Pasir Laba Camp |
759956 |
Sembawang Shipyard |
|
397970 |
Guillemard Camp |
637607 |
Tuas Power Station |
759956 |
Sembawang Wharf |
|
417902 |
Kaki Bukit Prison School |
638357 |
Jurong Camp I |
759957 |
Sembawang Prison |
|
465556 |
Bedok Camp |
638361 |
Jurong Camp II |
769194 |
4 Lorong Chencharu |
|
478937 |
Singapore Prisons Quarters |
638364 |
SAFTI Military Institute |
778895 |
Nee Soon Camp |
|
498760 |
Changi Exihibition Centre (Airbase) |
638501 |
ST Marine |
778900 |
Nee Soon Camp (Leo North) |
|
498761 |
Changi Exihibition Centre (Airbase) |
638709 |
15, Tuas Crescent |
779914 |
Nee Soon Camp (SCDF) |
|
498819 |
Changi Naval Base |
638717 |
23, Tuas Crescent |
797792 |
Seletar Airport Passenger Terminal |
|
498802 |
1 Changi North Way |
667988 |
Bukit Gombak Camp |
797809 |
Seletar Airport |
|
499611 |
8 Changi North Way |
669638 |
Hillview Camp |
819658 |
Changi International Airport Services |
|
498834 |
Tanah Merah Prison |
669642 |
Gombak Base HQ |
819659 |
SATS Inflight Catering Centre 1 |